Family Services
Intake Component- Counselors provide the initial contact with client families. The counselors usually talk with the head of the household to determine their problem and the assistance needed. The Counselor then provides information, referral, and follow-up to see that the services was provided and the problem solved.
Casemanagement Component- When the client family or the Counselor feels that additional help is needed and the family would benefit from more comprehensive counseling, the client is referred for casemanagement counseling. The Counselors evaluate the entire family condition to provide budget planning; assistance in developing an overall plan for self sufficiency; through information, and referrals to help the families reach their goal.
Consumer Workshops- These workshops are planned to provide group training for family members. The workshops are based on the needs of our clients. Employment, credit counseling, and other motivational workshops are planned.
The Crisis Component- This component provides emergency assistance in a crisis situation. Funding to meet crisis needs when there is no other resource available. Assistance comes from local churches, local area ministries, The United Way, and emergency shelter and food grants. Food closets located throughout the area are run by local area ministries volunteers and work closely with the agency. The Presbytery of New Hope assist the agency to buy some food for these closets and assist with rental deposits.